Illuminate Consultants
Flexible, Customised, Management Consulting
Illuminate Consultants
Flexible, Customised, Management Consulting
Flexible, Customised, Management Consulting
Flexible, Customised, Management Consulting
Illuminate exists to enable individuals and organisations from disparate industries to collaborate, learn and leverage
Illuminate connects people and ideas
Illuminate utilises it's network to:
Implementation of Integrated Operations Centres (IOC)
Development IOC business cases
IOC implementation, communication and change management support
Benchmarking your IOC against world class IOCs from our network
Operational reviews of any part of your business
Identification of underlying contributing factors associated with systemic underperformance
Independent root cause analysis of specific incidents across your operations
Quantification of the number of front line workers you need for your operation
Development of resource models from first principles
Utilisation of activity based resource modelling for your specific assets and their operational and maintenance requirements
Review of business processes through a Lean/Six Sigma lens
Identify improvement opportunities
Design & implementation of improvement plans
Develop benefits measurement methods and collaboration tracking
Development and implementation of business strategy
Strategy for new businesses in new or existing markets
Strategy for new service lines for existing businesses looking to expand their service offering
Development of Innovation Concepts
Facilitation of innovation workshops with your team focussed on your existing business
Supporting your team to develop innovation concepts which leverage cross industry approaches
The primary engagement model we use is with Mark Pigram providing direct consulting services
Mark has worked across a range of industries including Oil & Gas, Resources, Retail, Aviation, Government, Finance and Heavy Industry in both line leadership and consulting roles
Where a client requirement involves a number of consulting resources or a range of capabilities, Illuminate utilises it's Associate Model
We have developed strong relationships with a number of highly experienced and trusted individuals, all of whom Mark has worked with personally and who are able to work with Illuminate as Associates to deliver amazing results to satisfy our clients requirements
After growing up in Armidale, NSW, I moved to Brisbane to study Chemical Engineering at UQ from 1997 - 2000 where I lived at St Leo's College for the first three years of my degree
When I finished my degree I worked for Caltex Australia. I first worked as a front line Operator for three years before a short stint as a Process Engineer. After this I moved into Maintenance and Reliability Management and Improvement for a further three years before my final three years in Operations Management
While working at Caltex I completed an MBA from The Australian Graduate School of Management. It is during this time that I started to expand my network and where I met some wonderfully talented, intelligent and driven people
After 10 years with Caltex and first hand experience in a number of large scale McKinsey led transformation programs I decided to start my own Management Consulting business, Illuminate. I had no leads, no projects and just three months long service leave on which to survive
Illuminate grew to 10 people over three years before a merger and a number of acquisitions occurred. The group was then rebranded INNTURE, a Management Consulting business offering People & Culture, Procurement, Program Management and Data and Analytics services with ~50 employees
Illuminate has now returned offering the same flexible, customised management consulting services for which it was so well known and loved. Now with a vastly broader network with which to leverage than our humble beginnings in 2010
Give Mark a call or send an email to arrange a brief catch up to discuss how Illuminate can help you and your business
markpigram@illuminateconsultants.com
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